top of page

What You Need to Know


All personalized items are non-returnable. 


We offer a 30 minute cancellation policy for all personalized items with a full refund.

What You Need to Know

Shipping Policy

What You Need to Know

Our main shipping carrier to the U.S. mainland

is USPS, unless otherwise requested by customer. If another carrier is requested, customer is responsible for any additional charges that may incur.

Inter-island shipping (St.Thomas/St.John) is done via Seaborne Airways, or Cape-Air (charges apply).

Our Privacy Policy

Your Data is Secure

Milani Customz cares about personal data and how information is used on the Internet. By using our site, you are agreeing to our policy.

Milani Customz collects information in the following manner:


  • Online Orders: We will need certain information including name, billing and shipping addresses, phone numbers and email addresses to complete your online order and provide the best possible service. Online customers will be added to our Mailing list, but you can unsubscribe at any time. See Mailing list below for more details.


Milani Customz uses the most sophisticated technology to encrypt the information we transmit and store. We use Secure Socket Layer (SSL) technology to accomplish this. While Milani Customz rarely links to outside sites and NEVER shares customer information, please be advised that those sites will have their own privacy policy.

bottom of page